1.1 These terms and conditions apply to goods and/or services purchased from the University of Central Lancashire Cyprus (UCLan Cyprus), online through www.shop.uclancyprus.ac.cy (the Site).
1.2 By ordering any of the goods or services through the Site, you are deemed to have accepted and agree to be bound by these terms and conditions. If you do not agree to these terms, you must not use the Site.
1.3 UCLan Cyprus reserves the right to change these terms and conditions from time to time without notice.
1.4 UCLan Cyprus reserves the right to update and change the Site from time to time to reflect changes to products, users’ needs and business priorities.
additional terms, which also apply to your use of the Site:
2.1. ‘Customer’ shall mean the person(s), firm, business or company making the purchase through UCLan Cyprus’ online store (E-Shop).
2.2. ‘University’ shall mean UCLan Cyprus whose principal place of business is Larnaka, 12-14 University Avenue, 7080, Cyprus.
2.3. ‘Contract’ shall mean any contract between UCLan Cyprus and the Customer for the sale and purchase through UCLan Cyprus’ E-Shop.
2.4. ‘Collection Point’ shall mean the UCLan Cyprus address: 12-14 University Avenue, PC 7080, Larnaka, Cyprus. Front Desk collection assistance for e-shop orders.
2.5. ‘Force Majeure’ shall mean any act or circumstances beyond UCLan Cyprus’ control.
2.6. ‘Products’ shall mean goods and/or services agreed in the Contract to be supplied to the Customer by UCLan Cyprus.
2.7. The ‘Site’ shall mean the UCLan Cyprus’ E-Shop website: [www.shop.uclancyprus.ac.cy].
3.1. The University shall supply or otherwise procure the supply of the goods and services available on the Site to any party registered with the University on the Site.
3.2. The Customer’s order constitutes an offer to the University to purchase the goods or services. All orders are subject to acceptance by the University, and the University will confirm such acceptance to the Customer by sending an email confirmation. The Contract will only be formed once the order confirmation is received.
4.1. The University will use reasonable endeavours to fulfil orders within a reasonable time period of the order confirmation.
4.2. Any date specified by the University for collection of the goods and/or services is intended to be an estimate, and availability will be made within a reasonable time.
4.3. The goods are at the risk of the Customer from the time of collection. Ownership of the goods will not pass to the Customer until the University has received cleared payment in full, in respect of the goods and/or services.
4.4. The University shall provide or otherwise procure the provision of the services with reasonable care and skill.
5.1. The University shall not be liable for any goods that have not been collected within seven (7) days of the date the Customer was informed in writing that the goods ordered are ready for collection.
5.2. The Customer has the obligation to inform the University of the collection date, as well as for any possible delays in arriving at the University for collecting the goods.
5.3 Any liability the University has for non-collection of the goods shall be limited to storing the goods for a reasonable time, until the Customer can collect them, for thirty (30) days, or for the amount of time the Customer has informed in writing the University, as per clause 5.2, if longer than thirty (30) days. If no collection occurs by the Customer within thirty (30) days, or within the time specified in writing by the Customer if longer than thirty (30) days, the University has the right to deem the uncollected goods as available for sale.
6.1. If the Customer changes his/her mind the Customer has the right to cancel the online transaction within a specified time limit:
- For services: Seven (7) working days from the day after the date that the order has been made
- For goods: Seven (7) working days from the day after that on which the goods are received by the Customer.
6.2. If the Customer wishes to cancel the online transaction the Customer must inform the University in writing (by email). If the Customer is cancelling goods, then these must be returned in their original condition immediately to the University, for any refund to be executed.
6.3. The rights outlined in clauses 6.1 and 6.2, however, do not apply to the supply of the following:
6.3.1. food beverages, perishables, or any other goods intended for everyday consumption;
6.3.2. items made to your specification or which are clearly personalised;
6.3.3. goods which by reason of their nature cannot be returned or are liable to expire rapidly;
6.3.4. services, if the supply has already commenced with the agreement;
6.3.5. audio or video recordings or computer software if they are unsealed by you;
6.4. If the University is indeed able to cancel the goods and/or service, or if the University should or has to cancel it for other reasons, the University shall provide the Customer with a full refund given the goods are in the possession of the University.
7.1. The University shall, in no circumstances, be liable to the Customer in contract, warranty or otherwise, in respect of any of the following losses or damage (whether such losses or damages were foreseen, foreseeable, known or otherwise):
7.1.1. indirect or consequential loss or damage;
7.1.2. loss of business profits, salary, business revenue, goodwill, or anticipated savings; or
7.1.3. loss which could have been avoided by you through reasonable conduct.
7.2. The University will not be liable for any claims that the goods and/or services are not of satisfactory quality if:
7.2.1. the Customer makes any further use of the goods after giving notice to the University;
7.2.2. the defect arises because the Customer failed to follow the University’s instructions as to the storage, installation, commissioning, use or maintenance of the goods or good trade practice; or
7.2.3. the Customer altered or repaired the goods without the consent of the University.
7.3. If for any reason the Customer will not accept collection of the goods and/or services when they are ready for collection, or the Customer has not collected the goods from the Collection Point:
7.3.1. risk in the goods will pass to the Customer
7.3.2. the goods/services will deemed to have been delivered/collected.
7.4. The University may store the goods until collection, whereupon the Customer may be liable for all related costs and expenses (including, without limitation, storage and insurance).
7.5. Nothing in the terms and conditions excludes or limits the liability of the University for death or personal injury caused by the University’s negligence, or excludes the University’s liability for fraudulent misrepresentation.
8.1. All content including pictures, designs, logos, photographs, text written and other materials on the Site and on the goods purchased by the Customer are owned, controlled or licenced to the University. They are protected by copyright, trademarks and other intellectual property rights. Unauthorised use of this content is prohibited.
9.1. When the Customer visits the Site or sends emails to the University, the Customer is communicating with the University electronically. The University shall communicate with the Customer by email or by posting notices on the Site or the University’s website. For contractual purposes, the Customer consents to receive communications from the University electronically and agrees that all agreements, notices, disclosures and other communications that the University provides to the Customer electronically satisfies any legal requirement that such communications be in writing. This condition does not affect the Customer’s statutory rights.
10.1. Unless otherwise agreed by the University in writing, the price for the goods will be the price as displayed on the Site. Payment must be received in advance in all transactions.
11.1. All payments shall be made through the website, through JCC (https://www.jccsmart.com/e-bill/invoices/4315/pay) and must be made in Euros. Any currency conversion cost or other charges incurred in making the payment or in processing a refund shall be borne by the Customer making payment, and shall not be deductible from the payment due to the University.
11.2. The Customer will make all payments due, in advance, under these terms and conditions, without any deduction.
12.1. In the event that any payment is to be refunded (either fully or in part) the University will endeavour to make the refund to the bank and/or card account details the Customer will provide to the University in writing.
12.2. Refunds will be made as soon as possible, within thirty (30) days, once the returned goods are received by the University, following cancellation, and once the bank details are provided.
12.3. The University does not offer refunds for unused print credit.
13.1. All warranties, conditions and other terms whether express or implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract.
14.1. The University may terminate the contract with immediate written notice if you fail to pay the price of the goods or services in accordance with these terms and conditions.
14.2. Notwithstanding termination of the Contract for any reason you will continue to be liable for that proportion of the price attributable to those goods provided up until the date of termination.
15.1. All notices given by you to the University must be given to UCLan Cyprus, 12-14 University Avenue, 7080, Larnaka, Cyprus or via the email address [email protected] .
15.2. The University may give notice to you at either the email or postal address you provide to the University when placing an order. Notice will be deemed received and properly served immediately when posted on the Site, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email that such email was sent to the specified email address of the addressee.
16.1. The University may at any time assign the Contract or any of the University’s rights or obligations under it.
17.1. The University shall not be liable for any failure by the Customer while making a payment to properly protect data from being seen on their screen by other persons or otherwise obtained by such other persons, during the online payment process or in respect of any omission to provide accurate information in the course of the online payment process.
18.1. The University reserves the right to defer the date of collection or to cancel the contract in the case of any strike, lockout, disorder, fire, explosion, accident or stoppage of or affecting the University’s business or work which is beyond its reasonable control and which prevents or hinders the collection of the goods and/or services.
19.1. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone, other than you, knows your user identification code or password, you must promptly notify us at [email protected] or telephone our customer service line on +357 24694000.
21.1. Nothing in these terms and conditions confers or purports to confer on any third party any benefit or any right to enforce any term or condition.
22.1. The failure of either party to seek redress for any breach or to insist on the strict performance by the other party of any term condition or provision of these terms and conditions or the failure or delay by either in respect of the exercise of any right, power, privilege or remedy provided under these terms and conditions shall not operate as a waiver thereof or as a waiver of any preceding or succeeding breach by the other party. Any single or partial exercise of any such right, power, privilege or remedy shall not preclude any other or further exercise of such right, power, privilege or remedy.
22.2. No waiver of any of the terms, conditions or provisions of these terms and conditions between the Customer and the University shall be effective unless waiver is in writing.
23.1. If any provisions of these terms and conditions are deemed to be prohibited or otherwise adjudged by a court unlawful, void or for any reason unenforceable such a provision shall to the extent required in compliance with judicial order, be severed from these terms and conditions and rendered ineffective as far as possible without modifying the remaining provisions of these terms and conditions and shall not in any way affect the validity or enforceability of the remaining provisions in these terms and conditions.
24.1. These terms and conditions are substitution for all previous agreements, correspondence or understandings of any nature whatsoever relating to the subject matter of these terms and conditions between the Customer and the University which shall be deemed to have been terminated by mutual consent as from the date on which these terms and conditions take effect.
25.1. These terms and conditions will be governed by Cyprus Law. The Courts of the Republic of Cyprus will have exclusive jurisdiction to deal with any dispute which may arise out of or in connection with these terms and conditions.
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